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Returns – Cancellations

Shipping Methods & Costs

Shipments Greece

Shipping is free for purchases over 59.90 €.

The delivery of the products to your place is done with a cooperating courier company, usually in 2-3 working days from the delivery of the order to the cooperating courier company.

In case one of the products is not available at the Pharmacy, and if the specific code has not been used up, the waiting time can reach 3-4 working days.

For orders less than € 59.90 the shipping costs are only € 2.50.

In case the payment method is cash on delivery, there is an additional charge of 1.50 €.

Additional information / charges

For orders over 2 kg there is an additional charge per kilo due to their extra weight.

For heavy items, the shipment is made with a transport agency (collection from the headquarters of the agency). In this case cash on delivery is not available. Payment must be made by credit / debit card via PayPal.

In order to be released from the system of twinspharmacy.gr and to receive it, a time of at least four (4) hours is required.

Receipts from the Pharmacy are made:

Monday & Wednesday: 9:00 a.m. – 5:00 p.m.

IMPORTANT: No deliveries are made on Saturday.

According to Greek law, drugs are not sold online, nor can we receive and execute prescriptions.

All the above prices include VAT.

Payment methods

Payment is made before or upon delivery of the products and can be made in one of the following ways:

  • Pay on delivery. You pay the cost of the order and the cost of the transfer to the transport employee. You are charged only the cash on delivery costs which is 1.5 € For purchases over 59.90 € you are not charged with Shipping costs.
  • Credit card payment. If you want to pay for your order and transfer using your credit card, payment is made through the completely secure PayPal service. You do not need to have a PayPal account to pay via PayPal with your credit card. The process is completely secure and is used by millions of internet users worldwide. You are not charged with the shipping cost for purchases over 59.90 €.
  • Payment at the Pharmacy. With this option you pay the value of the products you have ordered upon receipt from the Pharmacy. No extra charge is required.
  • Bank account deposit: If you do not have a credit card you can pay for your order through a bank account. For your best service, please provide the bank with your Name and Order Number as a reason. Then please send the proof of deposit to the e-mail to contact@twinspharmacy.gr within 2 working days. The bank account where you can deposit the money is as follows: 

    Piraeus Bank : IBAN: GR21 0172 0360 0050 3610 2908 191

    Name of Beneficiary Piraeus: ΣΥΣΤΕΓΑΣΜΕΝΑ ΦΑΡΜΑΚΕΙΑ ΣΤΕΛΛΑΣ ΘΕΟΛΟΓΟΥ ΜΑΡΙΑΣ ΘΕΟΛΟΓΟΥ Ο.Ε.

    *Please note that in case of transfer, the charge is charged to the depositor. In case the deposit is not completed within 2 working days, the order will be canceled in our system.
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    For purchases over 59.90€

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